Privacy Policy

Privacy Policy 981kiss – Your Data Protection

At 981kiss, your privacy is not an empty promise. We protect every piece of your personal information with the latest encryption technology and transparent policies, ensuring your gaming experience remains safe and comfortable at all times.

SSL 256-bit
Active Encryption
No Data Sales
Your data stays private
1 January 2026
Last Updated

Our Commitment: 981kiss respects the privacy of every member. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information when you use our platform.

01

Introduction & Scope of This Policy

This Privacy Policy ("Policy") describes the data protection practices followed by 981kiss ("we", "Platform") regarding personal information we collect from users of the 981kiss.win website, the 981kiss mobile app, and all related services.

We understand that your trust is our most valuable asset. We are therefore committed to ensuring that every piece of information you share with us is handled responsibly, transparently, and in compliance with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA).

This Policy applies to all individuals who access or use the 981kiss platform, including registered members, guest users, and any individual who interacts with our services in any capacity. By using our platform, you agree to the collection and use of information as described in this Policy.

This Policy should be read together with Terms and Conditions 981kiss. Both documents together form the complete agreement between you and our platform.

02

Personal Information We Collect

We only collect information that is strictly necessary to provide you with a safe, fair, and quality service. Below are the categories of information we collect:

Category Example Information Requirements
Identity Information Full name, date of birth, IC/passport number Mandatory (KYC)
Contact Information Phone number, email address, residential address Mandatory
Financial Information Bank account number, bank name, transaction history Mandatory
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Game history, betting patterns, session duration Automatic
Communication Customer support conversation records, feedback Where applicable
03

How We Collect Your Information

Directly from You

Most of the information we hold is provided directly by you during the account registration process, identity verification (KYC), deposit or withdrawal requests, interactions with our customer support team, and the completion of forms or surveys on the platform.

Automatically

When you browse or use the 981kiss platform, our systems automatically record certain technical information via cookies, server logs, and similar tracking technologies. This helps us identify technical issues, prevent fraud, and improve the overall user experience.

From Third Parties

In certain situations, we may receive information about you from trusted third parties, including identity verification service providers, payment partners such as DuitNow, FPX, and TNG eWallet, and fraud prevention agencies. This information is used solely for security and compliance purposes.

04

Purpose of Using Your Information

981kiss uses your personal information for legitimate and transparent purposes. We do not use your data for any purpose unrelated to platform operations or that could harm your interests.

  • Account Management: Securely creating, verifying, and managing your member account, including the login process and two-factor authentication.
  • Transaction Processing: Processing deposits, withdrawals, and other financial activities accurately and securely through an integrated payment network.
  • KYC & AML Compliance: Meeting legal requirements for identity verification (KYC) and anti-money laundering (AML).
  • Customer Support: Providing personalised and effective technical assistance and customer service whenever you need help.
  • Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, unauthorised access, and platform misuse.
  • Platform Enhancement: Analysing usage patterns to continuously improve the platform's design, performance, and features.
  • Marketing Communications: Sending relevant promotional offers, bonuses, and updates – you may unsubscribe at any time.
  • Responsible Gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support.
05

Information Sharing & Disclosure

981kiss does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your information is only shared in the following limited circumstances:

Trusted Service Providers

We work with carefully selected third-party service providers to support platform operations, including payment gateway providers, gaming software providers, cloud hosting services, and analytics platforms. All providers are bound by strict data protection agreements and are only permitted to use your data for agreed purposes.

Legal Requirements

We may disclose your information to the relevant authorities when required by law, court order, or valid legal process. This includes investigations into financial crime, money laundering, or fraudulent activity reported to the authorities.

Business Transfer

In the event of a merger, acquisition, or sale of 981kiss assets, user information may be transferred as part of that transaction. You will be notified in advance via a clear notice on the platform.

Our Commitment: Your data is never sold to advertisers, data brokers, or any third party unrelated to the direct operations of the 981kiss platform. This is our unwavering commitment.

06

Security & Data Protection

The security of your information is the absolute priority of 981kiss. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, alteration, or accidental disclosure.

Technical Security Measures

  • Data encryption in transit using 256-bit TLS/SSL protocols across all pages and transactions.
  • Encryption of data stored in databases using AES-256 standards.
  • Two-factor authentication (2FA) is available for all member accounts as an additional layer of security.
  • 24/7 security monitoring by a dedicated cybersecurity team to detect suspicious activity.
  • Regular vulnerability scanning and penetration testing by independent security experts.
  • Server infrastructure protected by multi-layered firewalls and intrusion detection systems.

Organisational Measures

  • Access to member personal data is restricted to staff with a legitimate need only.
  • All staff who handle personal data undergo regular data protection training.
  • A role-based access control (RBAC) policy ensures each staff member can only access data required for their specific duties.

While we take all reasonable steps to protect your data, no method of transmission or storage on the internet can be guaranteed 100% secure. We encourage you to take your own precautions as well, such as using a strong password and not sharing your login details.

07

Your Rights Regarding Personal Data

As a 981kiss member, you have certain rights regarding your personal information under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and support the exercise of these rights:

Right to Access

Requesting a copy of the personal information we hold about you.

Right to Rectification

Updating or correcting inaccurate or outdated information.

Right to Erasure

Requesting data deletion in certain situations permitted by law.

Right to Restriction

Restricting how we process your data in certain circumstances.

Right to Object

Objecting to the processing of your data for direct marketing purposes.

Data Portability

Receiving your data in a machine-readable format.

To exercise any of the above rights, please contact our customer support team via live chat or email. We will process your request within 14 business days.

08

Cookies & Tracking Technologies

981kiss uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login verification, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve performance and user experience.
  • Functional Cookies: Saving your preferences such as language, display settings, and game preferences so you do not need to reset them each time.
  • Analytics Cookies: Used to understand overall platform usage patterns for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the 981kiss platform.

09

Data Retention Period

981kiss retains your personal information for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law.

  • Active account data: Retained for the duration that your account remains active on the platform.
  • Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's financial and tax legal requirements.
  • KYC Data: Retained for 5 years after account termination to meet AML compliance requirements.
  • Support communication logs: Retained for 2 years for reference and service improvement.
  • Technical data & logs: Retained for 90 days for security and troubleshooting purposes.

Once the retention period has ended, your data will be securely deleted or anonymised so that it can no longer be identified.

10

Child Protection

The 981kiss platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from children under the age of 18.

Should we discover that information from a minor has been collected without our knowledge, we will take immediate steps to delete that information and terminate the associated account. Parents or guardians with concerns about their child's use of the platform are encouraged to contact us promptly.

11

Amendments to the Privacy Policy

981kiss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. The latest update date is always displayed at the top of this page.

For material and significant amendments, we will notify you via in-app notification or email at least 7 days before the changes take effect. Continued use of the 981kiss platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

We encourage you to review this page regularly so you are always informed about how we protect your information.

12

Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our team through the following channels:

Live Chat
Available 24/7 in the app
Telegram
Fast response around the clock

We are committed to responding to all privacy-related inquiries within 3 working days. For official rights enforcement requests, please state "Privacy Rights Request" in your message subject.

Why Your Data Secure With Us

981kiss invests seriously in security and privacy infrastructure so you can play with peace of mind, without worrying about the safety of your personal information.

256-bit SSL Encryption

Every piece of data transmitted between your device and the 981kiss servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

No Direct Data Sales

Your personal information is never sold to any third party for marketing purposes. Your data is used solely to improve your experience on the 981kiss platform.

Secure & Trusted KYC

Our identity verification process uses an integrated KYC system with end-to-end encryption. Your documents are stored in a secured environment and can only be accessed by authorised personnel.

24/7 Monitoring

Our cybersecurity team monitors systems around the clock to detect any suspicious activity or unauthorised access attempts, ensuring your account and funds are always protected.

Malaysia PDPA Compliance

All our data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring you receive full legal protection over your personal information.

Control in Your Hands

You have full control over your information — from updating your profile and managing marketing preferences to requesting data deletion. All of this can be done through your account or our customer support.

Privacy Protected, Gaming Made More Enjoyable

Join millions of 981kiss members who play with full confidence. Our platform features first-class data protection, fast withdrawals in 3–10 minutes, and Malay-speaking customer support available 24/7.

256-bit SSL protected data
Malaysia PDPA Compliance
No data sales
Bahasa Melayu